Please Read Carefully: By booking an appointment or using our services, you agree to these Terms of Service. These terms govern your relationship with RootFix Performance and contain important information about scope of services, clinical limitations, payment, cancellation, and liability.
Root Fix Performance, LLC is a private pay clinical performance practice located at 8801 University Ave, Suite 28, Clive, Iowa 50235, operating under the brand name RootFix Performance. Services are provided by Almin, a Licensed Athletic Trainer (LAT) and Certified Athletic Trainer (ATC) licensed in the State of Iowa, and a Pain-Free Performance Specialist (PPSC).
RootFix Performance operates as a bridge between clinical care and elite performance. Our services include movement assessment, manual therapy, corrective exercise, and performance-based strength and conditioning. We are a private pay practice and do not accept insurance.
For the purposes of this Agreement and in alignment with Iowa Code § 152D.1, the term "Athlete" includes any person who participates in a sanctioned sport, recreational sports activity, or a physical training program requiring strength, agility, flexibility, or stamina. By participating in services at Root Fix Performance, LLC, you acknowledge your status as a physically active individual and athlete.
Not a Medical Practice: RootFix Performance is not a physician's office, physical therapy clinic, or medical practice. Services are provided within the defined scope of practice of a Licensed Athletic Trainer under Iowa Code Chapter 152D. Services do not constitute medical diagnosis or medical treatment.
Root Fix Performance, LLC provides services exclusively to athletes as defined under Iowa Code § 152D.1. For the purposes of this Agreement, the term "Athlete" includes any individual who engages in physical activity, exercise, sport, or any recreational or occupational pursuit that places physical demands on the body — including but not limited to demands of strength, agility, flexibility, endurance, or coordination.
This definition is intentionally broad and inclusive. It is not limited to competitive or organized athletics. Any person who is physically active in any capacity — whether for health, recreation, competition, or occupational performance — qualifies as an athlete for the purposes of receiving services from Root Fix Performance, LLC.
Client Affirmation: By booking an appointment and participating in services at Root Fix Performance, LLC, Client affirms and acknowledges that they meet the definition of an athlete as described above. If a Client is uncertain whether they qualify, they are encouraged to contact Almin Murgic, LAT, ATC prior to scheduling services.
As an Iowa Licensed Athletic Trainer, Almin is authorized to provide the following services within the defined scope of practice under Iowa Code Chapter 152D:
If your condition requires services outside the LAT scope of practice, you will be referred to an appropriate licensed provider.
Iowa law governing Licensed Athletic Trainers may require physician direction or referral for certain services. RootFix Performance operates in compliance with Iowa Code Chapter 152D and the Iowa Board of Athletic Training requirements.
In certain clinical situations, we may request that you obtain a physician referral or medical clearance prior to or during the course of your services. This is for your safety and our legal compliance. Failure or refusal to obtain required physician direction may result in modification or termination of services.
You are encouraged to keep your primary care physician or relevant specialist informed of the services you are receiving at RootFix Performance.
All new clients are required to complete a Foundation Evaluation before accessing any other RootFix service. The Foundation Evaluation is a 60-minute comprehensive assessment that:
The Foundation Evaluation fee is $200 and is applied as a full credit toward any RootFix package purchased following the evaluation. This fee is non-refundable once the evaluation has been completed.
We reserve the right to decline services to any individual whose needs fall outside our clinical scope, or who presents with conditions that make our services unsafe or inappropriate.
RootFix Performance does not accept health insurance, Medicare, or Medicaid. All services must be paid for directly by the client. A valid credit or debit card is required on file to book and maintain appointments.
Current service rates are provided at the time of booking through our Jane App booking platform. Rates are subject to change with reasonable notice to existing clients.
Packages purchased are non-refundable but are transferable to other services within RootFix Performance at our discretion. Unused package sessions expire 12 months from the date of purchase unless otherwise agreed in writing.
Clients enrolled in recurring service agreements or packages requiring ongoing scheduling must provide 30 days written notice to terminate the agreement. Notice must be submitted in writing to almin@rootfixperformance.com.
If a payment fails or a card on file is declined, services may be paused until payment is resolved. Outstanding balances are due immediately upon notification.
24-Hour Cancellation Required: We require at least 24 hours notice for all appointment cancellations or rescheduling requests.
Cancellations made with less than 24 hours notice will be charged the full session fee to the card on file.
Failure to attend a scheduled appointment without prior notice will result in a charge of the full session fee to the card on file.
Clients arriving more than 15 minutes late will be treated as a no-show and charged the full session fee. Sessions will end at their originally scheduled time regardless of arrival time.
We understand emergencies happen. Fees may be waived at our sole discretion for genuine medical emergencies or unforeseen circumstances. Please contact us as soon as possible if you are unable to attend.
Clients who repeatedly cancel or no-show may be required to prepay for sessions or may be discharged from care at our discretion.
By using RootFix Performance services, you agree to:
To the fullest extent permitted by Iowa law, Root Fix Performance, LLC and its staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.
Our total liability to you for any claim arising out of or related to our services shall not exceed the total amount paid by you to Root Fix Performance, LLC in the 90 days preceding the claim.
Physical activity and manual therapy carry inherent risks. By participating in RootFix Performance services you acknowledge and accept these inherent risks as outlined in the liability waiver you sign at intake.
Liability Waiver Required: All clients are required to sign a separate Liability Waiver and Release as part of the intake process. That document contains additional important terms regarding assumption of risk and release of liability.
RootFix Performance makes no guarantee of specific outcomes, results, or timelines. Individual results vary based on a wide range of factors including injury history, compliance with the program, overall health, age, and lifestyle factors outside our control.
Client testimonials shared on our website or marketing materials reflect individual experiences and are not a guarantee that you will achieve the same results.
RootFix Performance reserves the right to terminate or decline services at any time for any of the following reasons:
In the event of termination, we will provide appropriate referrals to other providers as clinically indicated.
These Terms of Service are governed by the laws of the State of Iowa. Any disputes arising from these terms or your use of Root Fix Performance, LLC services shall be resolved in the courts of Polk County, Iowa.
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
We reserve the right to update these Terms of Service at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms. Material changes will be communicated via email to active clients.
If you have questions about these Terms of Service, please contact us:
RootFix Performance
Almin — Founder, LAT, ATC, PPSC
8801 University Ave, Suite 28, Clive, IA 50235
These terms were last updated March 2026. Please check this page periodically for updates.